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jacky L
1 reviews | Active since Dec 2018
11 Mar 2024, 08:43
Poor servuce
I have been their client since 2021. Last month my bank account was incorrectly debited by supersonic because they fail to update their records and credit accounts accordingly. Have been fighting to get my refund and their managers not responding to clients queries.....pathetic service as I still wait for my refund
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Supersonic 's replyOfficial
22 Mar 2024, 11:38Good day, Jacky,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist with your refund query, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist with your refund query, and feedback will be provided as soon as possible.
Kind regards,
AM
Supersonic 's reply22 Mar 2024, 11:38
Official
Good day, Jacky,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist with your refund query, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist with your refund query, and feedback will be provided as soon as possible.
Kind regards,
AM