1 reviews | Active since May 2016

06 Sept 2023, 11:29

Poor service, no internet

I have been with no internet for the past five days, I have spoken to alot of consultants who state that my issue was escalated to engineers but I still have no internet. The last consultant stated that I should expect a call within 30 minutes, I have not recieved no call. I have lost so much work regarding this as I use my internet to conduct business

0
Replies (1)
Supersonic
Supersonic 's reply06 Sept 2023, 11:48
Official
Good day Moses, thank you for contacting Supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused. Kindy note that this will be escalated and investigation will be done. Our sincere apologize once again. Regards Supersonic Team.