RR
Raeezah R
1 reviews | Active since Jul 2019
20 Jun 2024, 09:02
Poor service. High **** alert
I signed up with Supersonic, debit orders were paid on time however for 2 months I had no internet. I escalated it, call client care numerous times and the one agent dropped call in my ear. Called again and got a different excuse for why it's not working. Reached out via social media (Twitter and Instagram) send emails however never got assistance. I canceled my contract however, they still sending bill invoices. I'm extremely unhappy with this company as they operate like a ****ming company.
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Replies (1)Supersonic 's replyOfficial
26 Jun 2024, 09:14 Good day, Raeezah,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Supersonic 's reply26 Jun 2024, 09:14
Official
Good day, Raeezah,
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
