POOR SERVICE-FROM THE START

PATHETIC IS NOT THE WORD THERE MUST BE SOME OTHER WAY TO EXPRESS HOW BAD THIS COMPANIES SERVICE IS. I AM TRYING TO GET WIFI FROM THEM FOR MORE THAN A MONTH NOW. THE CALLCENTRE AGENTS GIVE YOU THE SAME EXCUSE EVERY TIME YOU CALL TO FOLLOW UP-THEY HAVE BEEN TRYING TO GET HOLD OF YOU TO GET THE CORRECT ADRESS. HOW DO THEY KNOW THE ADRESS IS INCORRECT IF THEY DO NOT CONTACT YOU? PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY. I EVEN READ IN THEIR SMALL PRINT NOW THAT IF YOU HAVE PROBLEMS WITH YOUR WIFI ON WEEKENDS OR PUBLIC HOLIDAYS AND A TECHNICIAN MUST COME TO YOU TO FIX THEIR PROBLEM YOU AS THE CLIENT WILL BE HELD RESPONSIBLE TO PAY THE CALL OUT FEE OF MORE THAN R900 EVEN IF IT IS THIER PROBLEM. STAY AWAY FROM THESE GUYS!!!!!!!