LR
Louis R

1 reviews | Active since Jun 2018

10 Oct 2022, 17:35

Poor service from Supersonic ISP

Supersonic installed a wifi router in my apartment at Ballito Hills, but the range of signal is so weak I am losing complete signal when I am in my bedrooms not even 5m from the router. I have logged a call on 04th of October 2022 to resolve this, but till today no action was taken to resolve this. Supersonic seems to be a Supersonic NO GO!

0
Replies (3)
Supersonic
Supersonic 's reply10 Oct 2022, 17:44
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .
LR
Louis R's update14 Oct 2022, 11:30
Reviewer Update
Please note that it is now the 14th and no-one contacted me from the 10th of October. Empty promises from Supersonic!
LR
Louis R's update14 Oct 2022, 11:32
Reviewer Update
I'll be writing a new review on Hellopeter tomorrow till Supersonic responds to the service they owe to a paying customer