NT
Nolubabalo T
1 reviews | Active since Mar 2021
13 Mar 2021, 08:17
POOR SERVICE FROM SUPERSONIC
I ordered fibre from Supersonic on the 20th January 2021. They delayed sending their contractor for the installation and after numerous contacts with them it was finaly installed on the 5th of March 2021 after almost 2months later. Now they are delaying with the delivery of the router.
I have been informed by agents that the coordinator will contact me and to date I havr not received any calls from them.
If you want a hassle free service provider please do not go for SUPERSONIC
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Supersonic 's replyOfficial
13 Mar 2021, 12:24Good afternoon Nolubabalo,
We sincerely apologise for the delay. We have escalated your issue to the projects team department to attend. We will advise once we get feedback.
Kind regards
Joshua
We sincerely apologise for the delay. We have escalated your issue to the projects team department to attend. We will advise once we get feedback.
Kind regards
Joshua
Supersonic 's reply13 Mar 2021, 12:24
Official
Good afternoon Nolubabalo,
We sincerely apologise for the delay. We have escalated your issue to the projects team department to attend. We will advise once we get feedback.
Kind regards
Joshua
We sincerely apologise for the delay. We have escalated your issue to the projects team department to attend. We will advise once we get feedback.
Kind regards
Joshua