TK
Thabiso K

1 reviews | Active since Dec 2016

07 Jul 2021, 23:14

Poor service form Supersonic

Still waiting for Supersonic to explain the extra R580 that I was billed. Their service is really appalling, they've given me the run-around for over a month now

0
Replies (3)
Supersonic
Supersonic 's reply08 Jul 2021, 08:22
Official
Good day Thabiso. 
I sincerely apologise for your experience with us. Kindly be advised that I will be looking into your case and i will assist. 
Kind regards,
Nonhlanhla

Best regards,

Supersonic
Supersonic 's reply08 Jul 2021, 16:46
Official
Hi Thabiso. 
Thank you for your patience. I have taken a look at your case and I can confirm that your case is currently in progress and awaiting approval. I have reached out to the Billing agent working on the case for feedback and I will relay it to you as soon as I get it. 
Kind regards, Nonhlanhla

Best regards,

Supersonic
Supersonic 's reply08 Jul 2021, 16:51
Official
Hi Thabiso. 
I have received feedback from the agent handling your case that an email will be sent to you with further information on your account. Kindly check your inbox. 
Kind regards, 
Nonhlanhla

Best regards,