NR
Niksha R
1 reviews | Active since Jul 2021
28 Jul 2021, 13:31
Poor Service
Terrible ISP, terrible customer service as well. Calling for the past 2 days regarding my billing and no one answers. Today a lady answered, when I explained my situation she said she is from the Tech. Department and not accounts. I then told her that no one from accounts is picking up she said that they are sitting near her and that she can see that they are taking calls and she then cut my call off. When I call I'm called number one and then moved to caller 38. Sent out numerous emails as well and still no feedback.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
28 Jul 2021, 13:43Good day, Niksha R, Thank you for reaching out to Supersonic Fibre, I apologize for the frustration caused, please note that i have requested our billing team to get in touch with you to assist you with your query.
Regards
SN
Regards
SN
Supersonic 's reply28 Jul 2021, 13:43
Official
Good day, Niksha R, Thank you for reaching out to Supersonic Fibre, I apologize for the frustration caused, please note that i have requested our billing team to get in touch with you to assist you with your query.
Regards
SN
Regards
SN
NR
Niksha R's updateReviewer Update
28 Jul 2021, 13:48I have been promised this before and no one calls back.
NR
Niksha R's update28 Jul 2021, 13:48
Reviewer Update
I have been promised this before and no one calls back.
NR
Niksha R's updateReviewer Update
28 Jul 2021, 13:51I also need to know if the billing team will be able to cancel my subscription or do I have to wait 2 more days and a call cut from your team for that as well. This seems to be the only platform where we get a response from you.
NR
Niksha R's update28 Jul 2021, 13:51
Reviewer Update
I also need to know if the billing team will be able to cancel my subscription or do I have to wait 2 more days and a call cut from your team for that as well. This seems to be the only platform where we get a response from you.