TZ
Thobile Z

1 reviews | Active since May 2023

06 May 2023, 05:47

Poor service

I wouldn't recommend it to anyone, agents (Kamogelo Moloi) are unprofessional they close chats while still speaking to them. My issue is not resolved till today. This the response I get everytime "A ticket has been logged for the Base Node [ The Tower ] that is down.its been a month now getting this.I don't know long do I still need to wait until this matter is resolved

0
Replies (2)
Supersonic
Supersonic 's reply06 May 2023, 07:13
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .
TZ
Thobile Z's update06 May 2023, 08:06
Reviewer Update
And this is the response I got today "We are pleased to inform you that the Openserve outage has been resolved in the Gauteng region. Thank you for your patience and continuous support...