hM
harris M

1 reviews | Active since Oct 2021

29 Oct 2021, 13:30

Poor service delivery from vumatel and supersonic

I paid for the for internet connection on the 28 of may 2021 till today I haven’t got my installation for the internet. Every time I speak to their call centre agents they promise to escalate the matter to relevant department and phone me back, but I never got a positive feedback till today

0
Replies (1)
Supersonic
Supersonic 's reply29 Oct 2021, 16:10
Official
Good afternoon Harris

Thank you for reaching out to Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l escalate the query to the PMO department and l will contact you with feedback. 

Warm regards 
WN