Poor Service

I should have received my order before the 30th of June 2021. I then phoned to find out where my order is, I was then told that the courier had the wrong address and I provided the correct address. I then had to call again after a few days to find out where my order is and a manager would have called me back which did not happen! I then called again to find out that the courier went to the address and did not find me, which is impossible, but the agent helping could not give me the address they went to, I then again gave the address. I know out of experience from previous times that RAM couriers phones you when they do not get hold of you and they did not phone me, which was strange. I then phoned again to find out what the problem is and an agent gave a tracking number and after confirming it 3 times with the agent I phoned RAM myself and they said that the tracking number belongs to another customer and that they do not pick up any of my details on the RAM system. I am sick of struggling now and being **** to. I have not even start to use the Supersonic service but is already not very impressed. I'm without internet since the 1st of July because I've cancelled with my previous service provider and it is very inconvenient. PLEASE just help me to get my package or will it be better to move to another service provider???