1 reviews | Active since May 2013
Poor service and *******
We have had nothing but trouble while being with supersonic for just over a year now. We moved in June 2020 and supersonic just continued billing us for our old address added to the new address and has now today just cut off our internet at home. We have been in communication with them for over a year to try and resolve this issue with several phone calls and emails back and forth explaining that we have moved and that we are no longer connected to the old address (which we did well in advance before we moved). We have been paying our account every month on time only to have our internet cut with our complaints unreaolved. When we called them today, we simply received an automated response instructing us to settle our account - with no option to speak to a consultant. I am absolutely furious. I work from home and cannot afford this delay! Thank goodness we are moving again and will not ever be dealing with supersonic again!
Kind regards.
Thando.
Kind regards.
Thando.
