NV
Natalie V
1 reviews | Active since Nov 2014
08 Dec 2023, 11:19
Poor service
We placed a order on the 25th of November, till today we are still awaiting promised feedback on the router delivery. The fiber installation is done and their service was excellent and now we wait for Supersonic that has no idea what is happening or how to treat customers. We will contact you, still waiting, we have 7 to 14 day turn around, but don't promise what you can't supply.
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Replies (2)
Supersonic 's replyOfficial
08 Dec 2023, 11:27Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note we have escalated this to the relevant department
Supersonic 's reply08 Dec 2023, 11:27
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note we have escalated this to the relevant department
NV
Natalie V's updateReviewer Update
08 Dec 2023, 12:10Your WhatsApp agents are useless, I am wasting my time and energy trying to receive feedback. I regret signing up with Supersonic. USELESS
NV
Natalie V's update08 Dec 2023, 12:10
Reviewer Update
Your WhatsApp agents are useless, I am wasting my time and energy trying to receive feedback. I regret signing up with Supersonic. USELESS