AL
Aviwe L

1 reviews | Active since Mar 2021

17 Oct 2022, 12:09

Poor service

There you go again with your BS!! I’ve spent 3 hours on the phone, an hour on hold and no one knows what’s the issue? You guys are the worst ISP. Your poor customer service will be your demise. Once my notice is done, please delete my details from your data base and send me a confirmation Email.

0
Replies (2)
Supersonic
Supersonic 's reply17 Oct 2022, 13:10
Official
Good day, thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. Please be advised that an agent will contact you shortly.
AL
Aviwe L's update19 Oct 2022, 09:12
Reviewer Update
Supersonic is refusing to cancel my subscription after I have served my notice. They do not want to stop debit order. **** of a company. I’ve written numerous complains, no one bothered to get back to me. Pathetic ISP, customer service put me on hold for 35 min….