Poor Service

I wish I had read reviews first before applying for internet from you guys, because it's only been a week and I'm already disappointed. I app**** for your ON-The-Go Internet paid R398 for the next full calendar month including R99 for delivery of the sim card. I got my sim card on the 21st of May and that sim card has still not been connected to the internet and today is the 27th. I am now billed pro rate from the 24th to the 31st, but i still don't have what I charged for. I have been sending tickets for assistance since the 24th and have sent three already and no one has gotten back to me. I'm forced to now buy data whilst i spent R398 for something that doesn't work.

I'm now thinking of canceling on the 31st and would like my data I paid for please, since you need a full calendar month for cancelations.