SB
Sulaiman B

1 reviews | Active since Aug 2020

12 Aug 2020, 13:01

Poor service

After signing up with these companies and being promised the best service, nothing could be further from the truth. I've been live since 18 July 2020 and since that day there has never been an uninterrupted fibre delay. I've called, emailed and Facebook chat yet problem still persists. As a customer service agent myself this service is extremely poor.

0
Replies (1)
Supersonic
Supersonic 's reply13 Aug 2020, 18:28
Official
Hello Sulaiman, 

Sorry to see that you have experienced such issues with our service. We have been in contact with you to advise on the situation and we will ensure that it is resolved to your satisfaction as soon as possible. 

Regards,
Sandra