Poor service

Terrible service. Don't believe the lie that they voted best ISP in any year. 25/25 Line was inconsistent, downtime almost every day from a couple minutes up to an hour. Definitely throttled lines. After cancelling, I had to call them 5 times to confirm the cancellation, then the line doesn't get cancelled after notice period, they charge me again for another month. Still have not released the line for a new ISP, 2 weeks after it was to be cancelled. I had to dispute the debit order with my bank to get the money back, then cherry on top, I get a sms to ask me to pay the monthly fee pretty pretty please.