LB
Linda B
1 reviews | Active since Aug 2020
17 Mar 2021, 10:26
Poor Service
Supersonic dont deserve even 1 star, they must be the worst service provider in South Africa. Shame on you.
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
17 Mar 2021, 12:05Good day Linda.
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
Supersonic 's reply17 Mar 2021, 12:05
Official
Good day Linda.
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.
Kindest Regards,
Joshua
LB
Linda B's updateReviewer Update
17 Mar 2021, 12:23Joshua, promises, promises!! I have been promised a new rooter since Monday. I have been without internet since Friday 12 March. All I get is apologies and that the Rooter is on its way. Really how long does a Courier take. I am saddened by your poor service. I have been unable to work since Friday due to a very limited 3G which is now costing me as a result of Supersonic's incompetence.
LB
Linda B's update17 Mar 2021, 12:23
Reviewer Update
Joshua, promises, promises!! I have been promised a new rooter since Monday. I have been without internet since Friday 12 March. All I get is apologies and that the Rooter is on its way. Really how long does a Courier take. I am saddened by your poor service. I have been unable to work since Friday due to a very limited 3G which is now costing me as a result of Supersonic's incompetence.
LB
Linda B's updateReviewer Update
17 Mar 2021, 14:25Thank you Joshua but I am beyond accepting your apologies. It is now becoming a crisis without internet. There has been little to no communication regarding this outage.
LB
Linda B's update17 Mar 2021, 14:25
Reviewer Update
Thank you Joshua but I am beyond accepting your apologies. It is now becoming a crisis without internet. There has been little to no communication regarding this outage.
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Linda B's updateReviewer Update
17 Mar 2021, 15:50Joshua I already know this MY QUESTION IS WHEN. THIS MESSAGE WENT OUT ON SUNDAY. WE ARE ALMOST AT THE END OF WEDNESDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LB
Linda B's update17 Mar 2021, 15:50
Reviewer Update
Joshua I already know this MY QUESTION IS WHEN. THIS MESSAGE WENT OUT ON SUNDAY. WE ARE ALMOST AT THE END OF WEDNESDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LB
Linda B's updateReviewer Update
17 Mar 2021, 15:55Oh so now I hear the truth why did you not say so earlier so that I can find another service provider. You dont deserve to be in business!!!!!!!!!!!!!!!
LB
Linda B's update17 Mar 2021, 15:55
Reviewer Update
Oh so now I hear the truth why did you not say so earlier so that I can find another service provider. You dont deserve to be in business!!!!!!!!!!!!!!!
LB
Linda B's updateReviewer Update
17 Mar 2021, 15:59Whatever Joshua
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Linda B's update17 Mar 2021, 15:59
Reviewer Update
Whatever Joshua