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JR
Johan R

1 reviews | Active since Jan 2021

31 Jan 2021, 22:39

Poor service

I am still waiting for supersonic to rectify my refund request after they deducted the wrong amount and still after numerous calls i don't get a answer from there *********** staff

0
Replies (6)
Supersonic
Supersonic 's reply01 Feb 2021, 09:16
Official
Good day Johan R.

My sincere apology for the delays and inconvenience caused by us.
Please note I will be in contact with the relevant department for this to be resolved.

Kindest Regards,
Joshua

JR
Johan R's update02 Feb 2021, 12:14
Reviewer Update
That credit note is incorrect i was charged R599 and credit note is for R521
JR
Johan R's update02 Feb 2021, 13:25
Reviewer Update
I have tried that, it's not working to try and explain that to them. Some body is well come to phone me
JR
Johan R's update02 Feb 2021, 14:09
Reviewer Update
Thank you
JR
Johan R's update04 Feb 2021, 11:53
Reviewer Update
Still nothing
JR
Johan R's update04 Feb 2021, 12:24
Reviewer Update
The package changes was done on the 1st, that is why the confusion. Please contact me. Why supersonic change the date, they must explain