Poor response time from Supersonic whatsApp, Email or phone channels

I wish there was an option to give you less than 1 star rating. It is an absolute nightmare to get hold of someone via the what's app channel. I engaged the whatapp line on Thursday 7May at 15:41 and only managed to get someone to help me today 9May at 15:23. Absolutely pathetic!

Also, you're very kind to provide an email address that auto replies Y'ELLO, THIS IS AN UNATTENDED MAILBOX... What nonsence is this?

I understand that people are working remotely during this lockdown period, but truthfully, this is not the first time I've had to struggle like this to contact someone from supersonic.

I will be looking for other service providers soon. I advise others not to sign up with these guys.