SR
Sherwaan R

1 reviews | Active since May 2015

26 Oct 2021, 11:52

Poor Pathetic service.

I moved premises to a fiber ready home, I know for a fact it takes 24 hours to activate a new line. Supersonic please I need this sorted out today. you guys cannot expect me to pay if I am receiving service like this. its annoying I cant take it. all I need is my new line to be activated. that is not rocket science! I can confirm the previous tenants has cancelled there line and now I wonder what excuse I will be hearing next. If this does not get resolved I will take my business else where!!!!!!!!!!

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Replies (7)
SR
Sherwaan R's update26 Oct 2021, 12:03
Reviewer Update
Hi Please call me at 12 30 i need to get this resolved like im spending money on data like crazy because im working from home, this needs to get fixed today.
SR
Sherwaan R's update26 Oct 2021, 12:14
Reviewer Update
I just got load shedding, can we re schedule this call for 2pm please
SR
Sherwaan R's update26 Oct 2021, 16:32
Reviewer Update
Hi Daniel, the address is 17 a Derby Road, Romp Vallei, Cape Town I did pass this information to you on the phone
SR
Sherwaan R's update26 Oct 2021, 22:00
Reviewer Update
Hi, thanks for the update. Do you have an ETA on when this will be resolved?
SR
Sherwaan R's update27 Oct 2021, 10:17
Reviewer Update
Hi, Can i get an ETA on this please?
SR
Sherwaan R's update29 Oct 2021, 10:15
Reviewer Update
Guys, I have heard nothing from you for the past 2 days now. when is this line going to be activated? I cant do this anymore. I am giving you until COB today or I am done.
SR
Sherwaan R's update29 Oct 2021, 10:31
Reviewer Update
your customer support let me wait for 40 minutes the guy put me on hold for 40 minutes. I cant keep wasting my time on this .