Poor Fiber Service by Supersonic (MTN)

Supersonic is unreliable and almost down at least once every one to two weeks in Hertbee****rt. What is sad is they do not even identify themselves that their network is down but will only know once we report to them that we are experiencing connectivity issues. Furthermore, they will only act if the reports are many. They honestly do not value us. Sadly its the only fiber provider so far in the area but we hoping for Telkom to finalise their installations then we have a viable competitor to migrate to.