POOR CUSTOMER SERVICE SUPERSONIC

Supersonic (fiber)

I've been waiting for some time for them to respond when i put in a query , no respond. When it comes to finances they're eager to respond and send invoices..my internet connection is off for more than a month ..i do admit i skipped a month but I've paid 2 months anstalments. ..no reply I want to cancle but instead they're sending invoices once again.

This is unaccepted coming from them . I would like some clarity recarding this situation and do expect exceptional customer service . Therefore this is unacceptable