PN
Poovasen N
1 reviews | Active since Mar 2013
21 May 2021, 15:38
Poor Customer service
Generally very poor customer service. No effort to even respond back to customers regarding cases lodged. I am once again without service due to the incompetence on their side. No response from call center or project coordinator. Awaiting Fibre for over 5 months. The FLTE service has constant speed issues which have never been solved despite numerous complaints. And they keep on disconnecting FLTE service without warning at any time Day or night for no tangible reason leaving you without a service.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
21 May 2021, 16:03Good day, Poovasen,
My sincere apology for the delays and inconvenience caused. I will be in contact with the relevant departments to get this resolved.
Kindest regards,
Joshua
My sincere apology for the delays and inconvenience caused. I will be in contact with the relevant departments to get this resolved.
Kindest regards,
Joshua
Supersonic 's reply21 May 2021, 16:03
Official
Good day, Poovasen,
My sincere apology for the delays and inconvenience caused. I will be in contact with the relevant departments to get this resolved.
Kindest regards,
Joshua
My sincere apology for the delays and inconvenience caused. I will be in contact with the relevant departments to get this resolved.
Kindest regards,
Joshua
PN
Poovasen N's updateReviewer Update
21 May 2021, 19:01It's now 12 hours, I'm still without internet and still no response from Supersonic
PN
Poovasen N's update21 May 2021, 19:01
Reviewer Update
It's now 12 hours, I'm still without internet and still no response from Supersonic