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Yanga T
1 reviews | Active since Mar 2022
21 Mar 2022, 17:50
POOR CUSTOMER SERVICE
I have had the worst experience with Supersonic Mtn especially when it comes to customer service. Wt type of service provider that lets you have no network for almost 2 weeks. Iv reported countless time abt the internet connecion tht is on and off all i hear is the matter will be escalated. When they call im at work onsite and thez no one at home. They dont bother to call and ask whether the matter has been fixed. They have lost a client. POOR Sercive
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Replies (3)
Supersonic 's replyOfficial
21 Mar 2022, 18:27Good Day Yanga
Please accept my sincere apology on behalf of our company. I am very sorry to learn that you were unable to connect to the internet for an entire 2weeks with no quick resolution in place.
I understand your frustration and anger towards this matter, and we take full responsibility for this situation.
Kindly let me know when is the best time to call you so that we can resolve the issue as soon as possible.
Regards
Supersonic J
Please accept my sincere apology on behalf of our company. I am very sorry to learn that you were unable to connect to the internet for an entire 2weeks with no quick resolution in place.
I understand your frustration and anger towards this matter, and we take full responsibility for this situation.
Kindly let me know when is the best time to call you so that we can resolve the issue as soon as possible.
Regards
Supersonic J
Supersonic 's reply21 Mar 2022, 18:27
Official
Good Day Yanga
Please accept my sincere apology on behalf of our company. I am very sorry to learn that you were unable to connect to the internet for an entire 2weeks with no quick resolution in place.
I understand your frustration and anger towards this matter, and we take full responsibility for this situation.
Kindly let me know when is the best time to call you so that we can resolve the issue as soon as possible.
Regards
Supersonic J
Please accept my sincere apology on behalf of our company. I am very sorry to learn that you were unable to connect to the internet for an entire 2weeks with no quick resolution in place.
I understand your frustration and anger towards this matter, and we take full responsibility for this situation.
Kindly let me know when is the best time to call you so that we can resolve the issue as soon as possible.
Regards
Supersonic J
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Yanga T's updateReviewer Update
22 Mar 2022, 06:24You can cal today. Im scheduled to login @ 08 :30l
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Yanga T's update22 Mar 2022, 06:24
Reviewer Update
You can cal today. Im scheduled to login @ 08 :30l
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Yanga T's updateReviewer Update
22 Mar 2022, 11:15Are you guys aware im suppose to be working, i didnt go onsite coz im waiting
for a call. Or maybe im just a joke 2 u guys? *** thts my number
for a call. Or maybe im just a joke 2 u guys? *** thts my number
YT
Yanga T's update22 Mar 2022, 11:15
Reviewer Update
Are you guys aware im suppose to be working, i didnt go onsite coz im waiting
for a call. Or maybe im just a joke 2 u guys? *** thts my number
for a call. Or maybe im just a joke 2 u guys? *** thts my number