JP
Jesmine P
1 reviews | Active since Sept 2020
23 Jun 2021, 13:23
Poor Billing System
My account was suspended due to double debit on Supersonic side. Apparently it takes 24 to 48 Hours to resolve a query it has been 5 days and has been escalated so many times. This case is yet to be resolved. Every time I call the call center they tell me an agent from the billing department will call me back I am still awaiting. Poor customer services and terrible billing system
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Supersonic 's replyOfficial
23 Jun 2021, 16:34Good day, Jesmine P, Thank you for reaching out to Supersonic. We apologise for the frustration caused. Please note that we are investigating your and will be in touch with you as soon as possible.
Regards
SN
Regards
SN
Supersonic 's reply23 Jun 2021, 16:34
Official
Good day, Jesmine P, Thank you for reaching out to Supersonic. We apologise for the frustration caused. Please note that we are investigating your and will be in touch with you as soon as possible.
Regards
SN
Regards
SN