Poor and Unreliable Service

I have had enough of the pathetic service from Supersonic Fibre. Their network has always been unstable, and while I’ve tried to be patient and ignore it, the situation has now become unbearable. We've been without internet since yesterday (31 July 2025), and despite making several attempts to contact them via their WhatsApp support, all I keep getting is the same auto-response: "We're connecting you to the next available agent. Thanks for your patience. All our agents are currently assisting other customers. Please try again later." There is no follow-up, no resolution, and no accountability. This level of service is completely unacceptable—especially for something as essential as internet connectivity. Supersonic needs to seriously improve their network reliability and customer support, or they risk losing more customers like me.