Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel

I joined supersonic with the excitement of having Fibre. Signed up with agents knocking at my door. Within 14 days the line was installed through Vumatel . After a week has passed no one from supersonic phoned me to connect/activate my line. I ended up phoning and the lady tried to help me but failed so she indicated that she will sent my case to the technical department and they will come back to me within 48hrs . 2 days passed and I phoned in again and this person could also not assist me and said she will escalate my case and her supervisor will phone me within an hour. Nobody phone so after 3 hours I phoned again to speak to the supervisor/manager which was busy at the time and said he/she would call me within 30 min . Well 20hrs later I phoned again and was told that my case was now so urgent that the supervisor/manager will contact me later in the day. I waited 3 days and out of the blue someone phoned me to try and help. Out of frustration I told this person to just cancel my order because it does not feel like supersonic needs me as a costumer because I don’t get any real help just to connect my line. I then went to a different ISP and after 2 weeks of waiting for them we came to realize that the line is still active with supersonic. So last week Monday I thought that it might be faster for me just to get you to get my line active and running because currently I don’t have any internet service at my home because I canceled everything because my Fibre is supposed to be up and running. And so I phoned supersonic again to get this done. Well today is Wednesday and still no closer to solving the issue since the first day the supersonic agent knocked on my door

Never had any service from Supersonic so you can not bill me for anything.

Pls get one of your SUPERSTARS to cancel my attempt of using you as a service provider and release my line so that I can use a different ISP.

Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel Pls cancel