RW
Rosetta W

1 reviews | Active since Sept 2020

13 Oct 2023, 16:52

PLEASE STAY AWAY FROM SUPERSONIC!!!!!!!!

THIS IS MY 3RD REVIEW AS I AM STILL TRYING TO GET MY ISSUE RESOLVED AFTER NUMEROUS WHATSAPP MESSAGES AND EMAILS!! I CANNOT GET ANYONE AT SUPERSONIC TO ALLOCATE MY PAYMENTS TO MY ACCOUNT!! EITHER THEY ARE CLUELESS AS TO WHAT THEY ARE DOING OR NO ONE CARES!!! I HAVE NOW BEEN WITHOUT AN INTERNET SERVICE FOR MORE THAN A MONTH BECAUSE BUSI MDLULI IN THE ACCOUNTS DEPARTMENT HAS NO CLUE HOW TO DO THE JOB!!! I DID ALL THE CALCULATIONS AS STATED IN MY EMAILS FOR THEM BUT NO ONE GETS IT!!! I AM BEYOND FRUSTRATED!!!!!! THIS IS ADVERTISED ON THEIR WEBSITE: " hooray! to leading for. real, for real! voted #3 internet service provider " ITS MISLEADING!!! I DONT KNOW WHO VOTED THEM AS THE 3RD BEST IN THE COUNTRY , IT SURELY DOESNT SHOW!! STAY AWAY FROM SUPERSONIC!!!! THEIR CLIENT SERVICE IS PATHETIC TO SAY THE LEAST!!!!

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Replies (1)
Supersonic
Supersonic 's reply13 Oct 2023, 17:22
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. please be advised that your issue has been attended to.