EM
Enna M
1 reviews | Active since Mar 2018
14 Sept 2021, 16:14
Please refund CAS-805068-X5K2N2
I requested a refund on the 3rd September since my package was never delivered.CAS-805068-X5K2N2. Tinyiko told me the refund will be processed in the next 7 working days. Zanele wants my ID number then disappears. On the 11th September Muneiwa sends me a mail asking if my router was delivered. No one has a clue what is happening. I tried calling but they answer and hang up. The WhatsApp chat will be responded to the following day but you will be connected to an agent who does nothing to acknowledge your request. Until today they say it is still with billing department
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Replies (6)
Supersonic 's replyOfficial
14 Sept 2021, 16:16Good day
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
WN
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
WN
Supersonic 's reply14 Sept 2021, 16:16
Official
Good day
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
WN
Thank you for reaching out to Supersonic, I apologise for the inconvenience caused, please note that i am looking into your query and will provide you with feedback shortly.
Regards
WN
EM
Enna M's updateReviewer Update
17 Sept 2021, 12:12 7-14 working days from when? I requested this refund on the 3rd because it was never delivered.
EM
Enna M's update17 Sept 2021, 12:12
Reviewer Update
7-14 working days from when? I requested this refund on the 3rd because it was never delivered.
EM
Enna M's updateReviewer Update
20 Sept 2021, 11:28Can someone advise what is happening with my refund. It has now been 3 weeks
EM
Enna M's update20 Sept 2021, 11:28
Reviewer Update
Can someone advise what is happening with my refund. It has now been 3 weeks
EM
Enna M's updateReviewer Update
21 Sept 2021, 15:51Is Supersonic going to refund my money? I have been calling and holding over 30minutes for the billing department
EM
Enna M's update21 Sept 2021, 15:51
Reviewer Update
Is Supersonic going to refund my money? I have been calling and holding over 30minutes for the billing department
EM
Enna M's updateReviewer Update
23 Sept 2021, 12:09My refund please. I tried calling, once I give them my ID number they hang up. This is ****ed up
EM
Enna M's update23 Sept 2021, 12:09
Reviewer Update
My refund please. I tried calling, once I give them my ID number they hang up. This is ****ed up
EM
Enna M's updateReviewer Update
19 Oct 2021, 07:41Still no refund.I was told this will take 7 to 14 working days. Now you are ignoring me
EM
Enna M's update19 Oct 2021, 07:41
Reviewer Update
Still no refund.I was told this will take 7 to 14 working days. Now you are ignoring me