SM
Sizakele M

1 reviews | Active since Feb 2022

26 Mar 2022, 10:40

PLEASE HELP

Well I am new on supersonic.. And the service has been bad! Yes ive done all the plug in and off for 15 seconds and still.. Please help my livelihood is bad affected by this!!!

0
Replies (6)
Supersonic
Supersonic 's reply26 Mar 2022, 12:35
Official
Good day  Sizakele,
As per our telephone conversation, I will give you a call again at 13h30 to check if your connection is fully restored and stable.
Kind regards,
AM
SM
Sizakele M's update27 Mar 2022, 14:37
Reviewer Update
Good afternoon Am.. I must firstly applaud you for the outmost great service But the signal of the connection is still very much poor. Nothing much has changed.. as I am typing this message the router is right infront of me.. there is no '' 4g'' bar and the last three ones are off. Still.
SM
Sizakele M's update28 Mar 2022, 10:18
Reviewer Update
Well day three and I am once again starring at the non working router. Keep in mind I should be working and be productive around this time but I just cannot . Now Do I cancel everything with Supersonic or wait while my livelihood gets badly affected? What is going on??? This is not what I singed up for!!!
SM
Sizakele M's update28 Mar 2022, 11:19
Reviewer Update
Yes you can.

SM
Sizakele M's update29 Mar 2022, 11:02
Reviewer Update
Day four.. still as bad. Worse. And waiting for an update
SM
Sizakele M's update22 Apr 2022, 16:52
Reviewer Update
Hi there.. May someone from your team kindly call me and explain to me how the '' Top up'' works..