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Deirdre Miller-Harmse

1 reviews | Active since Sept 2018

28 Nov 2020, 17:34

PLEASE CREDIT ME ASAP

My bad experience with debiting money from my account in error, was recorded before last week, but still I have not been contacted by billing at Supersonic, even though the response to my complaint was responded to on Hello Peter. I wish to ask Supersonic to check up on my Account No. S***, as to when my debited amount of R931.30 on INV*** is being put back into my account. I am asking on this forum because once again emails to accounts at Supersonic go unanswered. Always. Thanks, Cobus.

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Supersonic
Supersonic 's reply29 Nov 2020, 13:25
Official
Good afternoon Cobus. 

I do apologise for the inconvenience caused. I see here that your credit has been processed but in fact what you need is a refund. 

One of our agents will reply privately here to create a case. 

Regards Sandra