JC
Jacob C
1 reviews | Active since Jun 2021
11 Jun 2021, 15:56
Payment
This is more brutal than what Rain did to us back....they make a mistaken of doubling my bill n i told them about it,now they claim they solved n closed my case number And yet they didnt solve the billing error and again they switched off my data for 4 days saying i must pay overdue error amount that was cause by their system ??♂️,this error was on their system for 5 months,when i try to reach them,their lines are always busy and you wait for 40 minutes to be transferred from agent to agent,i have sent tons of emails to them and still no reply, and imagine im a student attending online sessions and now i must come up with plans on how to buy data so i can attend,straight garbage
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
11 Jun 2021, 18:54Hello Jacob,
Apologies for the inconvenience caused. Kindly note that I have escalated this to our billing team so that we can get this sorted out for you as quickly as possible.
Regards,
Patience
Apologies for the inconvenience caused. Kindly note that I have escalated this to our billing team so that we can get this sorted out for you as quickly as possible.
Regards,
Patience
Supersonic 's reply11 Jun 2021, 18:54
Official
Hello Jacob,
Apologies for the inconvenience caused. Kindly note that I have escalated this to our billing team so that we can get this sorted out for you as quickly as possible.
Regards,
Patience
Apologies for the inconvenience caused. Kindly note that I have escalated this to our billing team so that we can get this sorted out for you as quickly as possible.
Regards,
Patience
JC
Jacob C's updateReviewer Update
11 Jun 2021, 18:55How long will it take cause i need to use the internet for my work?
JC
Jacob C's update11 Jun 2021, 18:55
Reviewer Update
How long will it take cause i need to use the internet for my work?
