TN
Thandeka N

1 reviews | Active since Dec 2023

27 Dec 2023, 13:38

Paying for services that i don't have!!!!

i have app**** for the LTE router which i paid for and have not received,when u message them on watsapp they don't reply since last week Tuesday even know i have not received it,which is not fair because i paid for services which i don't have tell me is this ok..

0
Replies (2)
Supersonic
Supersonic 's reply27 Dec 2023, 13:40
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please send us a direct message with your Supersonic account number and we will assist you.
TN
Thandeka N's update27 Dec 2023, 15:56
Reviewer Update
honestly i thought i will get help but after ur respond i have not been helped ,i have sent my order number ny id number but to no avail why must we suffer while we paid i fail to understand