JP
Jewel P

1 reviews | Active since Oct 2019

16 Feb 2024, 16:03

Pathetic technical support

Ticket: SST280301 Still no internet and Supersonic isn't bothered. Trying to cancel and even with that, they are unhelpful.

If you are considering Supersonic, look at the reviews. It is absolutely painful dealing with them no internet for more than a week despite paying for the service. Absolutely useless technical support.

0
Replies (2)
JP
Jewel P's update16 Feb 2024, 17:02
Reviewer Update
Can you provide me with an estimate of when the internet will be back up again? Because this is highly unprofessional. There is lack of communication and I have paid for a service that you are failing to provide.
Supersonic
Supersonic 's reply16 Feb 2024, 17:17
Official
Good day an agent will call you to assist.