1 reviews | Active since Mar 2021
PATHETIC SUPERSONIC
I am currently being billed for a service i dont have , i have written numerous emails and i have spoken to numerous people who promised to stop the billing and yet again i just received an invoice for R3095 Dating back to December 2020. My services with Supersonic ended in August 2020 and their router returned back to them by courier and signed for by Jonas . January 2021 i sent an email to accounts at supersonic to cancel my account and got the following ref number ; CAS-389981-X2R151 Feb 2021 I got a call from the lady called Nosipho who also requested my Case number to investigate and she will stop the billing but false promises yet again This morning i am receiving a R3095 Bill dating back to December 2020 Invoice no: INV*** CLAWBACK INVOICE Please can someone revert back to me and remove my name from your billing department , I dont use Supersonic i am with RAIN , THE ROUTER WAS DELIVERED BACK TO YOU GUYS IN AUGUST 2020 I AM ONLY LEFT WITH THE VUMA FIBRE WHICH HAS BEEN WAITING IN A BOX UNUSED TO BE COLLECTED , I HAVE ALSO LOGGED A COMPLAIN WITH ICASA ON THIS MATTER
My sincere apology for the inconvenience and frustration caused. I shall be in contact with the relevant departments to resolve the matter.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and frustration caused. I shall be in contact with the relevant departments to resolve the matter.
Kindest Regards,
Joshua
