1 reviews | Active since Jul 2016
Pathetic Service - Worst service ever
Supersonic is the worst service provider I have ever come across, from supplying misleading, to having no urgency to resolve an issue, to managers not even returning calls three days later. My matter was supposed to be resolved within 24hrs however this is the 4th day and still not resolved. Numerous escalations and requests for a Manager to call me have been made and still no responsibility has been taken. One of the Managers that I was promised a call from is Kyle Singh and still nothing three days after being promised that I would get a call. My advice to anyone considering this service provider is look anywhere else, they are pathetic and service means nothing to them. They are misleading and lie to you about outages and do not care for their customers. I have utilized the Facebook messaging service and escalated my matter on Wednesday and still no assistance has been received. Extremely disgusted and appalled by the service or rather complete lack thereof.
Thank you for reaching out to supersonic. We are sincerely sorry for the unsatisfactory service you have received. We will investigate this matter and advise.
Kind regards.
Joshua.
Thank you for reaching out to supersonic. We are sincerely sorry for the unsatisfactory service you have received. We will investigate this matter and advise.
Kind regards.
Joshua.
