TV
Thina V

1 reviews | Active since Sept 2020

02 Apr 2024, 14:16

Pathetic service Supersonic fibre

A pathetic service I have never come across. I missed a debit order for 1 day they suspended my service, called, WhatsApp and emailed for them to process the debit order as there is money in the account. Whole day wasted no response. WhatsApp is supposed to be quick they respond after an hour. They respond irrelevant questions. All I need is to pay and be connected

0
Replies (1)
Supersonic
Supersonic 's reply04 Apr 2024, 08:16
Official
Good day, Thina,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration caused.
Kindly reply privately with your ID number so we can assist you further.
Kind regards,
AM