JA
Joshua A
1 reviews | Active since Dec 2020
25 Aug 2023, 10:53
Pathetic service received wrongly billed
I am furious at the service I received, I have activated my account a month ago and am told my account is in arrears I am trying to get a statement to see where this is coming from! WhatsApp line doesn’t work I called all departments for assistance I remain on hold and don’t reach a consult I requested a call as it is an option they have on the lines and nothing
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Supersonic 's replyOfficial
25 Aug 2023, 12:52Good day, Joshua,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Currently, we are experiencing a high volume of calls and chats; nevertheless, I have requested our billing department to send you the statement.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Currently, we are experiencing a high volume of calls and chats; nevertheless, I have requested our billing department to send you the statement.
Kind regards,
AM
Supersonic 's reply25 Aug 2023, 12:52
Official
Good day, Joshua,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Currently, we are experiencing a high volume of calls and chats; nevertheless, I have requested our billing department to send you the statement.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Currently, we are experiencing a high volume of calls and chats; nevertheless, I have requested our billing department to send you the statement.
Kind regards,
AM