NJ
Nzwano J
1 reviews | Active since Jul 2021
07 Jul 2021, 15:23
Pathetic service, Pathetic Consultants.
Nobody calling me back for my router as I've wasted a lot of airtime trying to have my internet back on. No technical assistants available to assist me. How do you package and deliver a product that does not work???
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
07 Jul 2021, 15:29Good day Nzwano.
I sincerely apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
I sincerely apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's reply07 Jul 2021, 15:29
Official
Good day Nzwano.
I sincerely apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
I sincerely apologise for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
NJ
Nzwano J's updateReviewer Update
07 Jul 2021, 16:05But Nonhlanhla that is what I've heard the whole day today and I don't think your *********** staff understands that I'm depenndant on this router for my work. My hours are money. And already I've lost 1000's of Rands due to your peoples level of incompetence. Please, connect my internet access. Immediately. It's not fair that you receive MY PAYMENT on time and report to me right away that I've paid, then firstly deliver the product whenever you want to, days later. And internet not even activated and I'm the one who has to wait another 24 hours, without not even knowing what's happening, waiting on the line for 3 ****** hours with no help???? Please sort this mess out. RIGHT NOW.
NJ
Nzwano J's update07 Jul 2021, 16:05
Reviewer Update
But Nonhlanhla that is what I've heard the whole day today and I don't think your *********** staff understands that I'm depenndant on this router for my work. My hours are money. And already I've lost 1000's of Rands due to your peoples level of incompetence. Please, connect my internet access. Immediately. It's not fair that you receive MY PAYMENT on time and report to me right away that I've paid, then firstly deliver the product whenever you want to, days later. And internet not even activated and I'm the one who has to wait another 24 hours, without not even knowing what's happening, waiting on the line for 3 ****** hours with no help???? Please sort this mess out. RIGHT NOW.
NJ
Nzwano J's updateReviewer Update
07 Jul 2021, 16:06I mean, look at the stream of what other clients are saying about you people?? Will my router be working, since you couldn't fix other people's connection until date? What do you take me for????
NJ
Nzwano J's update07 Jul 2021, 16:06
Reviewer Update
I mean, look at the stream of what other clients are saying about you people?? Will my router be working, since you couldn't fix other people's connection until date? What do you take me for????