Pathetic service from Supersonic

Every weekend we get disconnected by Supersonic, even though our services are fully paid and up to date. Countless calls to the call centre to adjust our account are not being resolved. Our disconnection is a big inconvenience as work is dependent on the Wi-FI. The response we get is that there might be a problem with the fibre line which needs a technicians, however, they do not work on weekends.

To say we're annoyed at this service is an understatement. We're being **********, paying for pathetic service and not getting what we pay for. We have waisted so much airtime making calls to Supersonic with the problem not being resolved.