DR
Dane R
1 reviews | Active since Jan 2018
31 Jul 2021, 07:23
Pathetic service from Supersonic
Every day for the past 3 months my uncapped fibre has been on and off all day long. I must have phoned Supersonic about 15 times to please find and fix the problem. Every time they just say the problem is being looked at, or the call is just dropped. Why should I pay R1200 a month for 50% active WiFi service??! Do NOT buy Supersonic, bad WiFi signal and horrible service.. Not worth the headache
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Supersonic 's replyOfficial
04 Aug 2021, 11:07Good day Dane D
Thank you for reaching out to Supersonic fibre. We sincerely apologize for the frustration caused. Please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic fibre. We sincerely apologize for the frustration caused. Please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Supersonic 's reply04 Aug 2021, 11:07
Official
Good day Dane D
Thank you for reaching out to Supersonic fibre. We sincerely apologize for the frustration caused. Please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic fibre. We sincerely apologize for the frustration caused. Please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN