TF
Tazlene F
1 reviews | Active since Sept 2020
24 Sept 2020, 09:55
Pathetic service!!!!
The worst! We have been waiting for a password for 3 weeks!!!! When creating one over the phone, it still says password incorrect! Pathetic service!!!
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
25 Sept 2020, 07:47Good Day Tazlene,
Our sincere apologies for the unsatisfactory service we've given you.
Please note that we're following up on this query and we'll be in contact with you in no time.
Regards,
Sandra
Our sincere apologies for the unsatisfactory service we've given you.
Please note that we're following up on this query and we'll be in contact with you in no time.
Regards,
Sandra
Supersonic 's reply25 Sept 2020, 07:47
Official
Good Day Tazlene,
Our sincere apologies for the unsatisfactory service we've given you.
Please note that we're following up on this query and we'll be in contact with you in no time.
Regards,
Sandra
Our sincere apologies for the unsatisfactory service we've given you.
Please note that we're following up on this query and we'll be in contact with you in no time.
Regards,
Sandra
Supersonic 's replyOfficial
25 Sept 2020, 19:25Hi Tazlene,
Thank you for taking our calls today.
As communicated, we've referred your query to our technical team to assist further, they are in contact with Vumatel to try and resolve the issue.
We'll be in contact with you to provide feedback.
Our sincere apologies for such an inconvenience.
Regards,
Sandra
Thank you for taking our calls today.
As communicated, we've referred your query to our technical team to assist further, they are in contact with Vumatel to try and resolve the issue.
We'll be in contact with you to provide feedback.
Our sincere apologies for such an inconvenience.
Regards,
Sandra
Supersonic 's reply25 Sept 2020, 19:25
Official
Hi Tazlene,
Thank you for taking our calls today.
As communicated, we've referred your query to our technical team to assist further, they are in contact with Vumatel to try and resolve the issue.
We'll be in contact with you to provide feedback.
Our sincere apologies for such an inconvenience.
Regards,
Sandra
Thank you for taking our calls today.
As communicated, we've referred your query to our technical team to assist further, they are in contact with Vumatel to try and resolve the issue.
We'll be in contact with you to provide feedback.
Our sincere apologies for such an inconvenience.
Regards,
Sandra
TF
Tazlene F's updateReviewer Update
30 Sept 2020, 08:52It is almost a week later & nothing has been resolved! Thanks for nothing! Still the same pathetic service!
TF
Tazlene F's update30 Sept 2020, 08:52
Reviewer Update
It is almost a week later & nothing has been resolved! Thanks for nothing! Still the same pathetic service!
Supersonic 's replyOfficial
30 Sept 2020, 09:10Hello Tazlene, I am looking into this for you now. Apologies once again for the delay.
Regards
Sandra
Regards
Sandra
Supersonic 's reply30 Sept 2020, 09:10
Official
Hello Tazlene, I am looking into this for you now. Apologies once again for the delay.
Regards
Sandra
Regards
Sandra
Supersonic 's replyOfficial
02 Oct 2020, 18:29Hi Tazlene,
As confirmed, your service is now up. We really appreciate your patience during this time, and our sincere apologies once again for the inconvenience caused.
Regards,
Sandra
As confirmed, your service is now up. We really appreciate your patience during this time, and our sincere apologies once again for the inconvenience caused.
Regards,
Sandra
Supersonic 's reply02 Oct 2020, 18:29
Official
Hi Tazlene,
As confirmed, your service is now up. We really appreciate your patience during this time, and our sincere apologies once again for the inconvenience caused.
Regards,
Sandra
As confirmed, your service is now up. We really appreciate your patience during this time, and our sincere apologies once again for the inconvenience caused.
Regards,
Sandra