Pathetic service!!!!

Its shocking how supersonic decides to treat their clients. Considering the state of the economy , anyone who still has a business needs to take good care of it as we never know what the future holds.. I have been waiting for my router activation since Friday.. when ever I call your helpdesk, the information is inconsistent.. what an *********** helpdes**** I have patiently waited 48 hours as advised but still no connection on the delivered router.

Mau i remind you that Internet is not a luxury but a necessity, I need to work, my kids have online classes. I hope someone can just listen and do the right thing to retain customers in this business.