Pathetic Service Delivery

BEWARE WORST INTERNET PROVIDER ON THE MARKET! My nightmare began at the very beginning with the delivery of my sim card and router, they got the delivery details wrong and had to wait an additional 4 days for delivery. Followed by a double debit the next month, the only way you can reach them is via whats app and you are lucky if someone replies within two days, they promise to sort out your problem but nothing I mean nothing happens, no one can give you definite answers and all keep making empty promises. I have requested to cancel the subscription and requested a refund in December and guess what exactly a month later no one can confirm anything. PATHETIC POOR SERVICE DELIVERY AND I WOULD NOT ADVISE OR RECOMMEND THIS COMPANY TO ANYONE, PLEASE BEWARE IF YOU ARE CONSIDERING AN INTERNET SERVICE PROVIDER!!! DISAPPOINTED CUSTOMER