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padayacheevalancia P

1 reviews | Active since Jun 2016

01 Nov 2023, 13:04

Pathetic service

I at my wits end with you guys , I app**** for a relocation on the 19tj I then was told to do it online it never goes through, now I called your support team and they said it was done someone will call me we on the first not a call and here I’m sitting with no service , please I’m literally begging for someone to set me up my service

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Replies (5)
Supersonic
Supersonic 's reply01 Nov 2023, 13:20
Official
I'm truly sorry for the inconvenience you're facing. We understand your frustration. Our team tried reaching out to you, but it seems there might be an issue with the contact information we have. Could you please send us a direct message with your correct contact details? We'll ensure that this issue is resolved promptly. Thank you for your patience.
pP
padayacheevalancia P's update01 Nov 2023, 14:48
Reviewer Update
My number is *** and email is ***
Supersonic
Supersonic 's reply01 Nov 2023, 14:49
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .
pP
padayacheevalancia P's update02 Nov 2023, 08:42
Reviewer Update
Still no contact I need this asap I’m unable to work and have to go to a coffee shop everyday to get work done ,
Supersonic
Supersonic 's reply02 Nov 2023, 12:02
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team