Pathetic Service & Customer Service

FML, as if cancelling wasn't hard enough and confirming with multiple people that my line would be released when my cancellation took place(All your calls are supposedly recorded, so you are welcome to check). Surprise surprise my fibre line has still not been released which is now causing delays with my new ISP. And now I can not even get ahold of anyone from supersonic to get my line released. Whenever I call and wait the call gets cut after 6 minutes.

Supersonic I'm begging you, release my line I have already settled my account and I want nothing more to do with you, you are honestly the worst ISP in the country I can not believe how useless your service and customer service is, it is unbelievable that you are still in business