NA
Nadeema A

1 reviews | Active since Jan 2021

25 Jan 2021, 11:31

pathetic service!

Another pathetic SP linked with Vumatel! After fighting with them for months for a sevice that was active on their side from on set but no service received on our side, I cancelled their service and they promised me a refund for all the charges they billed me from onset, I am yet to receive a refund. It has been almost 3 months and I AM STILL WAITNG ON MY MONEY! They didn't even bother to send a technician out to our premises to come assess what the problem was... DISGUSTING, PATHETIC SERVICE!

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Replies (2)
Supersonic
Supersonic 's reply26 Jan 2021, 09:28
Official
Hello Nadeema, 

I am so sorry to see that you have had such a negative experience. Kindly be advised that we will be in touch today to assist with your refund. 

My apologies once again. 

Regards,
Sandra 
NA
Nadeema A's update05 Apr 2021, 22:20
Reviewer Update
Months later and we still waiting for someone to contact us and resolve our refund????