Pathetic Service
Supersonic service levels have dropped from a 10 to zero, I have no internet for a week and all they have said is that it has been escalated, their call Centre drops your call after waiting for more than an hour, no call backs, no response
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
01 Jul 2021, 19:13Good day Derasen.
I apologise for your experience with us. Kindly be advised that I will look into your account and assist.
Kind regards,
Nonhlanhla
I apologise for your experience with us. Kindly be advised that I will look into your account and assist.
Kind regards,
Nonhlanhla
Supersonic 's reply01 Jul 2021, 19:13
Official
Good day Derasen.
I apologise for your experience with us. Kindly be advised that I will look into your account and assist.
Kind regards,
Nonhlanhla
I apologise for your experience with us. Kindly be advised that I will look into your account and assist.
Kind regards,
Nonhlanhla
's updateReviewer Update
03 Jul 2021, 09:50Good Day Nonhlanhla
So why is my line still not activated ???
So why is my line still not activated ???
's update03 Jul 2021, 09:50
Reviewer Update
Good Day Nonhlanhla
So why is my line still not activated ???
So why is my line still not activated ???
's updateReviewer Update
05 Jul 2021, 13:28It's going on the second week, how difficult is it to reconnect a line, you guys need to reimbuse me for paying for your services and not being able to use it, non of your managers have contacted me after leaving measages. Very Unprofessional.
's update05 Jul 2021, 13:28
Reviewer Update
It's going on the second week, how difficult is it to reconnect a line, you guys need to reimbuse me for paying for your services and not being able to use it, non of your managers have contacted me after leaving measages. Very Unprofessional.
's updateReviewer Update
05 Jul 2021, 13:29It seem I get a better response here on hello Peter than from your offices
's update05 Jul 2021, 13:29
Reviewer Update
It seem I get a better response here on hello Peter than from your offices
's updateReviewer Update
07 Jul 2021, 01:44Another Day gone by and nothing, no feedback from you guys almost 2 weeks, seriously, if you guys cannot resolve the problem just tell you cannot reconnect the line.
's update07 Jul 2021, 01:44
Reviewer Update
Another Day gone by and nothing, no feedback from you guys almost 2 weeks, seriously, if you guys cannot resolve the problem just tell you cannot reconnect the line.