cH
chasere H

1 reviews | Active since Mar 2015

20 Mar 2024, 23:37

Pathetic service and company

This company must be the most pathetic company there is nobody does there job i contacted them in feb 2024 regarding my account the ticket was closed i was assured by the person i spoke to that my issue will be resolved and till this day i still get emails about an account thats in arrears and that was closed more than a year ago will never recommend or use this company again

0
Replies (3)
Supersonic
Supersonic 's reply22 Mar 2024, 14:41
Official
Good day, Chasere,
Thank you for reaching out to Supersonic. 
Our sincere apologies for the frustration and inconvenience caused. 
We have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
cH
chasere H's update22 Mar 2024, 14:50
Reviewer Update
That does not help me because ive been doing the same thing for a while now
cH
chasere H's update23 Mar 2024, 12:00
Reviewer Update
As you can see once again absolutely nothing gets done i dont receive any calls no contact nothing and people still use you guys im shocked with the service of supersonic for a company that use to be the number 1 ISP